Cookie settings

Choose which optional cookies we can use. You can change this at any time from Cookie settings at the bottom of every page. Read our cookie policy.

Essential

Always on

Needed for the shop to work: your basket, checkout, account, payments and security. These are always on.

Cookies used (8)
  • falcon_consent Falcon Technology. Remembers your cookie choices. 6 months.
  • woocommerce_cart_hash, woocommerce_items_in_cart Falcon Technology (WooCommerce). Remember what is in your basket. Until you close your browser.
  • wp_woocommerce_session_* Falcon Technology (WooCommerce). Keeps your basket and checkout details between pages. 2 days.
  • wc_cart_hash_*, wc_fragments_* (browser storage) Falcon Technology (WooCommerce). Shows your basket without reloading the page. Until you close your browser.
  • wordpress_logged_in_*, wordpress_sec_*, wordpress_test_cookie Falcon Technology (WordPress). Keeps you signed in to your account. Until you close your browser, or 14 days if you tick Remember me.
  • googtrans Falcon Technology (GTranslate). Remembers the language you choose from the language menu. Until you close your browser.
  • PayPal cookies and __paypal_storage__ (browser storage) PayPal. Show the PayPal buttons, take payment and help prevent fraud. Set by PayPal, up to 3 years.
  • _GRECAPTCHA (browser storage) Google reCAPTCHA. Protects our forms and checkout from spam and abuse. 6 months.

Live chat

Loads our Zendesk chat on every page so you can message us straight away. Without it, the chat button still works: the chat loads when you press it.

Cookies used (1)
  • ZD-suid, ZD-buid, ZD-store, *.clientId (browser storage) Zendesk. Runs the live chat and keeps your conversation as you move between pages. Until you close your browser, or up to 1 year.

Analytics

Help us understand how the site is used, which pages work and where people get stuck, so we can improve it. The information is not used to identify you.

Cookies used (5)
  • _ga Google Analytics. Tells visits apart so we can count visitors. 13 months.
  • _ga_* Google Analytics. Keeps track of your current visit. 13 months.
  • _clck Microsoft Clarity. Recognises a returning browser in Clarity. 1 year.
  • _clsk Microsoft Clarity. Links the pages of one visit into a session recording. 1 day.
  • MUID, CLID (set on clarity.ms and bing.com) Microsoft Clarity. Used by Microsoft to run Clarity. 1 year.

Marketing

Let us see which adverts and links lead to orders, and remind you about an unfinished basket by email when you have given us your email address.

Cookies used (5)
  • _gcl_au, _gcl_aw, _gcl_gb, _gcl_ls (browser storage) Google Ads. Record the advert you clicked so we can see which adverts lead to orders. 90 days.
  • IDE, test_cookie (set on doubleclick.net) Google Ads. Used by Google to measure adverts. Up to 13 months.
  • sbjs_* Falcon Technology (WooCommerce). Records where your visit came from, such as an advert or a search, and saves it with your order. Until you close your browser.
  • wpg_first, wpg_last, wpg_id Falcon Technology (WPGens UTM Tracking). Record the first and latest source of your visits and save it with your order. 90 days, up to 30 days and 1 year.
  • wp_automatewoo_visitor_*, wp_automatewoo_session_started Falcon Technology (AutomateWoo). Link your basket to your email address so we can remind you about an unfinished order. 2 years.
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