Contact Us

We are always happy to hear from our customers, past, present or future, if you have any questions or if it there is anything we can help with just drop us a line using one of the methods below.


Call us Free in the UK on: 0800 622 474
or at standard rate on: 01928 759 239 (international: +44 1928 759 239)
If we aren’t available you can use our “Call Me Back” service and we’ll get back to you ASAP.
Email us at:
Our normal office hours are Mon-Fri 9.30am to 5.30pm, if we are unavailable please leave us a message, send us an email at the address above or use the Call Me Back service and we will get back to you as soon as possible.


Customer Services:

Telephone: 01928 759 239 (international: +44 1928 759 239)
Office hours are as above. You can also download lots of useful info, check our frequently asked questions or Ask Grandad a question at our dedicated support website:



Telephone: 01928 755 575 (international: +44 1928 755 575)


Anything else:

Our general office email address is below, anything sent to this address will be manually redirected to the person we think best able to assist you.



Falcon Technical Ltd
Hill Farm,
Northwich Road,
WA4 4LE,
United Kingdom


Visiting Us:

You are welcome to visit us by appointment and we are easy to find. As we are often busy with shows please contact us first using one of the above methods before making a journey to avoid disappointment.


Falcon Technical Ltd. Registered in England and Wales, company no. 08611840 VAT Registration No. GB176214412
Registered office: Hill Farm, Northwich Road, Dutton, Cheshire, WA4 4LE, United Kingdom