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FALCON PRODUCT SELF HELP & DOWNLOADS
Below you will find some helpful FAQ's and Downloads for our Product Range
MOBILE INTERNET
ANTENNAS
EVO 5G Roof Mounted Internet System
EVO MOBILE ( 5GDIY ) Portable Internet System
Rural 4G Internet System
User Manual: Falcon RURAL 4G 2021 Manual 1.2 Eng and Ger 26.1.22
Rangemaster Wifi Booster
MOBILE INTERNET
ROUTERS
Falcon 5G 1800 Router
User Manual: Falcon 5G 1800 Apr 2023
Specifications:
- LTE Category: 22
- Chipset: QUALCOMM Snapdragon SDX55+QCA6391
- Simlock free
- Maximum Wi-Fi users: 32
- Download speed: 3.8 Gbps
- Upload Speed: approx. 255 MBps
- Battery: 4500 mAh Quick charge
- Display: 2.4 inch touch screen
- Weight: ±200 gram
- Dimensions (WxHxD): 133 x 73 x 18.5 mm
- 5G N1,N3,N5,N7,N8,N20,N28,
- 5G N77, N78, N40, N41
- LTE FDD B1,B3,B5,B7,B8,B20,B28, B38, B40, B42, B43
- LTE TDD B38
- UMTS B1, B2, B8
- Dual Band 2.4 and 5 GHz
Falcon 4G 450 Router
User Manual: Falcon 450 V2 April 2023
Specifications:
- LTE Category: 9
- Chipset: Qualcomm Cortex-A7
- Maximum Number of Wifi Users: 15
- Supported LTE bands: 700 (B28), 1800 (B3), 2100 (B1), 2300 (B40), 2600 (B7)
- Downwards Compatible to: GSM, EDGE, HSDPA, DC-HSPA+
- Product Dimensions: 1110 (L) x 68 (W) x 16.1 (H) mm
- Weight: 82 g (without battery), 132 g (with battery)
- Batteries: 1 Lithium Ion batteries required. (included)
- USB: USB 3.0 compliant charging cable
- Wireless Type: 802.11 b/g/n/ac (dual-band 2.4 and 5 GHz)
- Battery Charge Time (in hours): 11 Hours
- Lithium Battery Energy Content: 2930 mAh, Up to 11 hours of continuous usage
- Number Of Lithium Ion Cells: 1
- Connection for external antenna: Yes, two TS-9 connectors
- MiMo Support: Yes, 2×2 MIMO
- Download Rate: Up to 450 Mbit/s
- Upload Rate: 50 Mbit/s
- Encryption: WPS/WPA/WPA2
SETTING UP APN SETTINGS FOR YOUR SERVICE PROVIDER:
If the router does not automatically connect to your service providers APN, then the router may need to be configured for your providers APN Settings. To do this manually on the router, follow the below steps:
Put the sim into the router and goto the homepage on the router display.
The screen on the router is touch sensitive.
1) Select “Settings”
2) Select “Network”
3) Select “APN”
4) Select “+ADD” (top right of screen)
5) Fill in the APN Settings for your network
6) Save the profile
Go Back to the homescreen
7) select “Settings”
8) Select “Network”
9) Select “APN”
10) Scroll down and select the profile you saved.
The network file should now run and connect you to your network supplier.
Once the settings are enabled you should see an up and down arrow on the top left of your screen. If these are not visible try the steps again and ensure that there is credit on your sim card and that the card is fully activated with the provider.
Your APN settings for your network are as follows:- CASE SENSITIVE
Falcon 4G COMBO All in one
User Manual: Falcon 4G Combo User Manual ENG GER V2.1
FAQS
Q. I have my sim card installed but I cannot connect to the internet?
A: Firstly check that your sim card is activated with your provider, if the SIM is actuvated but there is still no connection then it may be that the router has been unable to automatically detect the APN settings for your SIM card. This can be simply solved by following the below steps:
Step 1: Type the following into your web browser: 192.168.1.254
Step 2: Type the password: F@1con_admin_99
Step 3: Manually setup your “APN” details:
A – Click on “General Settings” located on the blue menu bar
B – Ensure that “4G” is enabled and highlighted “blue”
C – Change the “APN Profile” from “auto” to “manual”
D – Type the Access Point Network (APN) details. Example used is “EE” – turn the page over for other providers
D1 – APN: everywhere
D2 – Username: eesecure
D3 – Password: secure
D4 – Authentication type: “PAP”
D5 – PDP Type: “IPv4/IPv6”
Click save to apply changes. Example used is “EE” with reference steps below:
Below is an example of some of the popular network provider APN’s,
Provider | Access Point Name (APN) D1 | Username D2 | Password D3 | |
EE |
| everywhere | eesecure | secure |
giffgaff |
| giffgaff.com | gg | p |
O2 |
| mobile.o2.co.uk | o2web | password |
Sky Mobile |
| mobile.sky |
|
|
Three |
| three.co.uk |
|
|
Vodafone PAYG |
| pp.vodafone.co.uk | wap | wap |
Vodafone |
| wap.vodafone.co.uk | wap | wap |
Talkmobile |
| talkmobile.co.uk | wap | wap |
Virgin Mobile |
| goto.virginmobile.uk |
|
|
Tesco Mobile |
| prepay.tesco-mobile.com | tescowap | password |
Smarty |
| mob.asm.net |
|
|
Lebara Internet |
| uk.lebara.mobi | wap | wap |
300MBPS Router ( For Rural 4G )
1600MBPS Router ( For Rural 4G )
User Manual:
CAMPING TVS
LED CAMPING TV RANGE
S4 Camping TV
S5 Camping TV
User Manuals:
16 Inch: FALCON S5 TV User Manual 16 Inch ENG GER V1.0
19 – 24 Inch: FALCON S5 TV User Manual ws 2023
CAMPING TVS
GENERAL CAMPING TV FAQS
Loading Satellite Channel Database
Please follow the video to assist you in loading the preset satellite channel database:
If you find that you are missing channels it is likely that due to some recent changes with some of the broadcasters moving channel groupings to other transponders then you may need to update your preset channel list on the TV to allow for new settings: To find out how to update your channel list for a Falcon TV Click Here
Connecting a Bluetooth Soundbar Or Headphones
Click the image to watch a tutorial on how to connect Bluetooth Soundbars or Headphones to your Falcon Camping TV.
Connecting a Firestick to a Falcon TV
Please power on your TV and press MENU on the Falcon remote – Using the move right navigation button until you reach the OPTION Menu
Tab. Navigate to HDMI CEC to ensure that ‘HDMI CEC’ is switched to On and select ‘Device List’. Your TV will then find the Firestick. Select the
Firestick by pressing OK on the remote, then press ‘EXIT’ on the remote. Your TV remote will now be able to control the Firestick*.
*Note: The back arrow on Firestick remote is replaced by the ‘Exit’ Key on the TV remote. Should you be asked to press the = key specifically,
you will need to use the Firestick remote for this command.
Select the INPUT button on your remote. Select HDMI 1 and the Firestick will load and ask you to login to your internet connection via wi-fi
ready for first time installation.
You will be then prompted to log into your amazon profile. The TV will provide you with an on-screen code and will ask you to log into
amazon.co.uk/code on any phone, tablet or laptop with your amazon login details. If you do not have an account, please select the ‘Create
an account’ option. You will need either your smart phone or Home computer to setup your account, no fees required.
Follow the on-screen prompts and enter the On-Screen Code and you will then be automatically logged in on your new device.
You are now good to go!
As part of the First time installation you will see a series of on screen prompts to choose apps you wish to download. Select which Apps you
wish to use and queue these for download.
You may be required to use your phone / laptop device to complete the registration process of some downloaded apps.
For Apps that require subscriptions such as Netflix or Disney Plus, you will be asked to login in with your username and password for these
subscriptions. Most of these will just be a one time login and once logged in the Firestick will save these details.
Controls:
With HDMI CEC enabled you will be able to use the Falcon TV remote to control your Firestick. Below are the list of control buttons.
PLEASE NOTE: We hope you enjoy having your entertainment with you whilst on your vacation. We are always here to help and advise
should you have any problems. Please follow the on-screen prompts and videos for your apps and take your time, setup your TV before
leaving home, so that you are stress free and they are ready to go when you get to your destination.
IMPORTANT
The system will require a minimum of 4-5mbps download on your internet connection. You can also use tethering
SOLAR PANELS
SOLAR PANEL CARE
How do I clean my Solar Panels?
It is important to regularly clean your solar panels to ensure they are free of any dirt build ups that may effect the efficiency of your solar panels.
Never use an abrasive sponge or soap for your solar panel cleaning as you may scratch the glass. The best way to clean solar panels by using a soft rag / lint free cloth and biodegradable soap.
Taking care of your solar panels is crucial to ensure their longevity and efficiency, but sometimes cleaning and maintenance won’t be enough to keep them running smoothly. If your solar panels are old, damaged or simply not working as well as they used to, it may be time to consider replacing them with new ones.
My solar panels are not performing as well as they used to?
Check for build ups of dirt on your solar panels as they may be effecting the efficiency of your panels. If there is no power coming from them then check your regulator to ensure it is operating correctly and has not blown any fuses.
Taking care of your solar panels is crucial to ensure their longevity and efficiency, but sometimes cleaning and maintenance won’t be enough to keep them running smoothly. If your solar panels are old, damaged or simply not working as well as they used to, it may be time to consider replacing them with new ones.
What size panel do I need?
Firstly, most solar installations are governed by the roof space available on the roof of your vehicle. Each vehicle is different and depends on elements such as how many hatches and other installations you have on the roof already. Though this doesn’t limit you completely as you can look at combinations of fitted and portable solar.
Secondly, understanding wattage (power) needs is essential. The wattage of the solar panel should be a close match with the amount of power demanded by your vehicle, equipment and accessories. In short, underestimating what you need leads to insufficient power but overestimating means you’ve paid far more than you need to, for what you’re actually using.
There are three elements to pay attention to when it comes to power systems:
- Generation: Power is generated through the solar panels. Panel size is important for obtaining the correct wattage – it needs to be the right size in order to supply the right amount of power for your needs. For motorhomes, panels of 80W and above are most commonly needed.
- Storage: Power generated by the solar panels during daylight is stored in the battery until needed, whether this is immediately or after dark. The battery then supplies the power. Batteries which allow trickle-charging can be particularly useful in motorhome systems. A minimum of 25W is advised if mobile devices such as laptops are likely to need regular charging.
- Use: This is how the power being generated and stored will be used. Motorhomes commonly include many of the electrical appliances, gadgets and devices we use in our homes. For example, lighting, fridges, toilet flushes, televisions and device charging should be considered when working out power needs.
100W Folding Solar Panel
User Manual:
120W Lightweight Folding Solar Panel
User Manual:
180W Folding Solar Panel
User Manual:
130W Folding Solar Panel with Bluetooth MPPT Regulator
User Manual: Product Coming Soon
240W Folding Solar Panel with Bluetooth MPPT Regulator
User Manual: Product Coming Soon
SOLAR SYSTEMS
REGULATORS
10A Dual Output PWM Regulator
User Manual: Dual PWM Manual
20A Dual Output PWM Regulator
User Manual: Dual PWM Manual
10A MPPT Single Output Regulator
User Manual:
30A Duo - Dual Output MPPT Regulator
20A Single Output MPPT Regulator
User Manual:
40A Single Output MPPT Regulator
User Manual:
POWER INVERTERS
MODIFIED AND PURE SINE POWER INVERTERS
600W - 1500W Pure Sine Inverter
User Manual: 600-1500W pure sine inverter manual A5
BATTERY MAINTENANCE
LEISURE BATTERIES & CHARGERS / MAINTAINERS
12W Solar Battery Maintainer
User Manual:
12V DC - DC Battery Charger
CAMERA SYSTEMS
CARAVAN CAMERA SYSTEMS
Wireless Caravan Camera System with 7" Mirror Monitor
Magnetic Wifi Reversing Camera
User Manual: WiFi Camera User Manual V2 23
CAMERA SYSTEMS
MOTOHOME CAMERA SYSTEMS
Wireless Caravan Camera System with 7" Mirror Monitor
Magnetic Wifi Reversing Camera
User Manual: WiFi Camera User Manual V2 23
SATELLITE NAVIGATION
EXPLORER / CAMPER PLUS / TRUCK NAV
Explorer 5" & 7" Sat Nav
Camper Plus 5" & 7" Sat Nav
User Manual:
Truck Nav 7" Sat Nav
User Manual:
Magnetic Wifi Camera
Sat Nav FAQ's
Q: How do I enter a post code?
A: When you go to enter an address select Town and you can enter a post code there, just make sure to put a space in it.
Q: How do I enter a longitude and latitude?
A: Press Find on the main screen then select “more” at the bottom of the screen and the Coordinate option.
Q: How do I view the campsites near to my location or destination?
A: Press Find on the main screen then “Find Places” then “Custom Search”. You can then choose from “In a Town”, “Along Route”, “Around Last Known Position” or “Around Destination”, once you have selected one of those you can then scroll through the list to select the type of site you are looking for or use the button at the bottom right to find by name.
Q: How do I enter my vehicle dimensions?
A: From the main screen select “More…” then “Settings”, scroll down and select “Route Settings”. The Vehicle field at the top will tell you which type of vehicle it is currently set to use, eg. Car, Car and Caravan, Motorhome, selecting this will show you the list of vehicles you can choose from. To change the settings for any of the vehicles select the tools icon (spanner and screwdriver) next to the relevant entry, you can then enter your vehicle dimensions, weight, number of axles and whether you are towing.
Q: How do I change the units used?
A: From the main screen select “More…” then “Settings”, scroll down and select “Regional” then “Units and Formats”. Distance can be set to “Miles/feet”, “Miles/yards” or “Kilometres/metres”.
Under Fuel Economy you can choose from MPG(UK), MPG(US), l/100km, km/l
Q: How do I turn off the speed camera warnings?
A: From the main screen select “More…” then “Settings”, “Sound and Warnings” and scroll down to “Alert Point Settings”. Here you can disable all warnings or select “Alert Types” to set each type to audible and visual warning, visual only or disabled.
Q: How do I get updates?
A: For sat navs purchased from 1st January 2014 onwards updates are free if you have registered using the form in the box and we will email you when updates are available. For all other units give us a call on 01928 759239 to order an map update, this includes the latest maps, campsites, points of interest. To make things easy we will send you a new MicroSD card to slot into the side of your navigator, the cost is currently £60.
Q: How often do I have to update?
A: We are constantly making updates so you can update whenever you like but every 6 to 12 months is a good period.
Q: How do I play music files on my portable sat nav?
A: Copy your MP3 files to the SD card using your computer we suggest creating a new folder on the SD card called music or similar and put all your files in there to keep things tidy and make updating easier.
The MP3 player can be found in the navigation application under “More…” and “Music Player” and it will automatically scan for any files in all folders the first time you use it and then show the first track ready to play. You can see a list of all the tracks by selecting the Playlist button at the bottom right and then “All Tracks”, “Artists” and “Albums”. If there are new tracks it will scan and add them.
By pressing More then Settings you turn Repeat and Shuffle functions on or off.
Q: When I put the size of my vehicle in it shows it 1 foot less than I entered when returning to the vehicle profile.
A: You’ve found a bug! This is due to an error in the current version of the software that will be fixed in a later update, it only affects heights or widths over 7 feet or lengths over 22 foot. For now you can work round this by entering the size as 1 foot more than it should be. When you return to the vehicle profile it will then show the correct value. As long as you see the correct value in the vehicle profile then all is good.
Q: Can I add extra Points Of Interest of my own?
A: Yes. The files need to be in .kml format and you need to copy them to the MicroSD card in the “CONTENT\userdata\poi” folder.
Q: How do I find a place?
Q: How do I create a route?
SATELLITE DISHES
AUTOMATIC / MANUAL / PORTABLE SATELLITE
QS65 & QS80 Portable Satellite Dish
User Manual: QuickSat_2022_V2.0
